Information on accessible travel for wheelchairs, prams, strollers and ride-on scooters, including specifications.

Forest Coach Lines Accessible Transport Plan

What are accessible buses?

Accessible buses have:

  • Stepless low level floors
  • Large brightly coloured handrails
  • Wide doors and aisles, and space for two mobility aids, such as wheelchairs, ride-on scooters and prams or strollers.

Policy on wheelchairs, prams, strollers and ride-on scooters

Forest Coach Lines recognises the diverse needs of the travelling public, as well as its obligations under the Disability Discrimination Act, by continually improving its capacity to carry essential mobility aids (such as wheelchairs), and other disability mobility aids such as ride on scooters and go-fors.

Forest Coach Lines does not refuse carriage on the grounds of disability.  At the same time, we need to have regard to, firstly, the safety of everyone travelling on our buses, and secondly, the comfort and convenience of all members of the travelling public.

Because of this, there are some simple rules and specifications for mobility aids:

  • Policy on carriage of Wheelchairs & Mobility Aids

  • Policy on carriage of Prams, Strollers & Buggies

How do I know which trips are accessible?

Printed timetables

Each accessible trip is marked with a wheelchair symbol. View our list of timetables.

Trip Planning

Trip planning results and timetables at www.131500.com.au use trip notes to show accessible trips (normally marked with *1).

You can plan your trip using only accessible services by doing an advanced search and checking the ‘Easy access/wheelchair accessible’ option. The results will only show accessible services using buses, trains and ferries.

Bus Stop Timetables

Bus stop timetables use the wheelchair symbol to indicate accessible trips.

Accessible buses may also be used on other trips when they are available.

Tips for using wheelchair accessible services

Plan your trip using the 131500 Trip Planner

  • Look for the international wheelchair symbol displayed on the front and side of buses
  • If you are visually impaired, stay close to the bus stop so the driver can see you.
  • If you are wheelchair-bound:
  • wait for the ramp to be extended and the body of the bus to be lowered
  • Use one of the two priority wheelchair spaces provided on each side of the bus
  • Travel facing the back of the bus and brace your wheelchair against the back of the seat or partition in front of the wheelchair space, close to the side of the bus. Apply wheelchair brakes while the bus is moving.
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