Passengers should be aware of
things they can do for a safer journey.
Safety Tips for Bus Travel
The following hints are provided
to help you travel safely and comfortably on our
Plan Your Trip
If you are going to a new
destination you can visit
www.131500.info to plan your trip.
Alternatively, phone 131 500 (between 6am and
10pm) and press 1 then 2 for timetable and
fare information. All of our printed
timetables are available to download from this
site in PDF format.
Click here to select your route.
Purchase your ticket before
you travel wherever possible. Seniors can
purchase open-dated Pensioner Excursion and
concession MyBus and MyMulti tickets in
advance. These tickets are sold at selected
Please note: Town Hall and
Wynyard bus stops are Cashless between 4pm and
7pm weekdays. This means you must buy your
ticket before you travel. Southbound bus
stops at Forestway Shops and Jamieson Square
are Cashless as well between 7am and 9am.
At the Bus Stop
Signal the driver. Stand back
from the kerb as the bus pulls in.
If you have to buy the ticket on
the bus, have your Pensioner Concession or NSW
Senior Card and exact fare ready.
Wait for the bus to stop and for
passengers to alight before boarding.
Getting on or off the Bus
Keep one hand free so you can
use the handrail.
Watch your step! The entry to
the bus can vary between models.
When getting off the bus, please
exit through the front door.
Please ask the driver to lower
the bus if possible.
As you Pay Your Fare
Please dip your ticket before
you take a seat.
If you're not sure whether to
get off, ask the driver to tell you when you are
at your stop.
While the Bus is Moving
Approaching Your Destination
Press the stop button well
before your stop to allow the driver to stop
smoothly and safely.
If you can't reach the stop
button, ask a fellow passenger to press it for
Please stay seated until the bus
has come to a stop.
Easy Access Buses
All new buses are wheelchair
accessible. To view information about accessible
buses, please visit our
Get the right Ticket for you
Always carry your Concession Card
with you when you are using a Pensioner Excursion
Ticket (PET) or concession fare.